Your Tank, Always Connected

Take a single-tank auto-fill setup — a sensor on the tank, a smart valve near the pump, maybe a small hub in the hall. Until recently, each of these worked mostly on its own. If one lost its connection, it stayed lost until someone stepped in. If we shipped an improvement, you had to go do something to get it.

That's changed. Your devices now look out for each other, and here's what it means for you.

Improvements arrive on their own

Bug fixes and new features now reach your tank sensor and valve automatically, usually overnight. There's no app step, no standing near the router with your phone, no reinstalling anything. It just happens, and your fill-and-stop schedule keeps running right through it — older systems could freeze mid-update, but yours won't.

Weak WiFi isn't a dead end anymore

A tank sensor mounted on a terrace or in a far corner of the house used to be at the mercy of a single, direct WiFi connection. Now your Nivoryx devices can relay the connection along between themselves, the way a message gets passed hand to hand down a line. One weak spot near the tank doesn't cut the sensor off from the rest of your home.

Dropped connections fix themselves

A power cut, a router restart, someone parking a metal ladder in the wrong spot — small everyday things used to mean a manual reset before your tank would auto-fill correctly again. Now a device reconnects on its own and picks up right where it left off, without you touching anything.

What this looks like day to day

For a single-tank auto-fill setup, the practical effect is simple: fewer moments where the app shows your tank as offline, fewer missed fill cycles because of a network blip, and no interruption when we roll out an improvement. The more Nivoryx devices you have in your home, the more paths there are for a connection to travel — so the network only gets sturdier as you add to it.

Frequently asked questions

Do I need to do anything to get these improvements? No. They arrive automatically as long as your devices have power and are connected to your home network.

Will my tank stop auto-filling while an update is happening? No. Updates are built to run alongside your normal fill-and-stop schedule, not instead of it.

My tank sensor is far from my WiFi router — will it still work reliably? Yes. Your other Nivoryx devices help relay the connection along, so a sensor far from the router isn't left on a weak signal by itself.

What happens if the power goes out or my WiFi restarts? Your devices reconnect once power and network are back — no re-pairing or manual reset needed on your end.

How do I know if something's actually broken, versus just reconnecting? Give it a few minutes — most drops resolve on their own. If the app still shows your tank device offline after that, check power and WiFi, or reach out to our support team →.

Does this touch my water usage data or app settings? No. This is purely about how devices stay connected and updated — your usage history and settings are unaffected.

Read more on staying connected →